Effective Date: October 3, 2026
These Terms of Service ("Terms") are a legal agreement between you and KZ Media LLC, a Massachusetts limited liability company ("KZ Media," "natt," "we," "us," or "our"), and govern your use of the natt mobile application, websites, and related services (together, the "App"). By creating an account or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
You must be at least 18 years of age to use the App. By using the App you represent and warrant that you are 18 or older and that the birth year you provide is accurate. We do not knowingly permit anyone under 18 to create an account; accounts we determine belong to someone under 18 will be terminated and their data deleted as described in our Privacy Policy.
The App is organized by school. You may only join a school community you are a current member of, and you may only use school or invite codes you were legitimately given.
The App uses Sign in with Apple. You are responsible for all activity under your account and for keeping your device and Apple ID secure. You agree not to create more than one account, share an account, impersonate any person, or use another person's account. Notify us at the address in Section 20 if you suspect unauthorized use. We may suspend or terminate your account at any time for violating these Terms.
Ownership. You own the content you post in the App ("User Content"), including natts, replies, polls, answers, chat messages, and squad posts.
License to us. By posting User Content, you grant KZ Media a non-exclusive, royalty-free, worldwide, sublicensable license to host, store, reproduce, display, distribute, adapt (for example, to format or truncate), and create derivative works of your User Content for the purpose of operating, promoting, and improving the App, including in share links and features such as best-of-week. This license continues for as long as your content is retained under our Privacy Policy, and for content you have shared outside the App, for as long as it remains there.
Anonymity. The App displays your User Content under an anonymous ghost identity. Your real name is shown only in crush-related features and on the Flames board, as described in the Privacy Policy. Anonymity applies to other users, not to us: we can identify the account behind any content, and we review content, including private squads and chats, for safety and moderation. If you break the law or these Terms, we may identify you to law enforcement or in legal proceedings.
Responsibility. You are solely responsible for your User Content and represent that it does not violate any law, these Terms, or anyone's rights. We do not endorse, verify, or take responsibility for User Content.
natt is positive by design. You agree not to use the App to:
We may remove any content and suspend, mute, or terminate any account that violates these rules or that we determine, in our sole discretion, is harmful to the community, without notice and including on a first offense.
Zero tolerance. We have zero tolerance for objectionable content and abusive users.
Filtering and review. We use automated filtering and human review to detect objectionable content. Reported content is reviewed promptly; content found to violate these Terms is removed and the responsible user is ejected within 24 hours of the report.
Reporting. You can report any post, reply, message, or user directly in the App, or by emailing us at the address in Section 20.
Blocking. You can block any user in the App. Blocked users' content is hidden from you and they cannot interact with you.
Safety. If content indicates someone may be at risk of harming themselves or others, we may review the account, reach out, and, where we believe it is necessary, contact emergency services or law enforcement.
Crushes. You may tag classmates as crushes. A tag is revealed only if it is mutual. By using crush features you consent to your first name and last initial (or last name where needed to tell people apart) being shown to other users of your school in those features, and to the App notifying someone that "a boy" or "a girl" at their school tagged them. Hints that reveal the first letter of a name are a feature of the App; by participating, you consent to the first letter of your name being revealed to someone you tagged.
Flames. Flames shows prompts and lets users vote for classmates. By participating, you consent to being a voting option and to appearing on the board under your first name and last initial. You can opt out of being shown in Flames at any time in the Me tab. We can add names of people who are not yet users to a Flames roster; if that is you and you would like to be removed, contact us and we will remove you promptly.
Squads and chats. Squads are private rooms and crush chats are one-to-one; both are visible to our team for safety and moderation as described in the Privacy Policy. Do not treat anything in the App as truly private.
Ephemeral content. Posts leave the feed after 24 hours and are retained and deleted on the schedule in the Privacy Policy. Other users may screenshot content before it disappears; we cannot prevent that.
Natt+ is an optional auto-renewing subscription sold through the Apple App Store in weekly, monthly, and annual plans. Prices are shown in the App before you buy. Payment is charged to your Apple ID at confirmation of purchase, or at the end of any free trial if you have not cancelled before then. Subscriptions renew automatically at the same price and length unless you cancel at least 24 hours before the end of the current period. You can manage and cancel your subscription in your Apple ID settings; deleting the App does not cancel it. Any unused portion of a free trial is forfeited when you purchase a subscription.
Refunds for App Store purchases are handled by Apple under Apple's policies; we cannot issue refunds directly. If we change subscription prices, the change will apply at your next renewal after notice as required by Apple. Natt+ features may change over time; we will not remove the core benefit of a paid period without offering a comparable benefit or a refund through Apple.
The App includes tokens and other virtual items (such as boosts, hints, reveals, and extra faces) that can be earned in the App or purchased through the App Store. Tokens and virtual items are a limited, revocable, non-transferable license to use features of the App. They have no cash value, cannot be exchanged for money or anything outside the App, cannot be transferred between accounts, and are not refundable except as required by law or Apple policy. We may change, limit, or discontinue tokens and virtual items, adjust prices and earning rates, and remove tokens obtained through abuse, bugs, or violations of these Terms, at any time. Tokens and items are forfeited when your account is terminated or deleted.
We may run contests and promotions in the App (for example, prizes of Natt+ time or tokens). No purchase is necessary to participate unless stated. Winners are selected as described in the contest post; where selection is by our judgment, our decision is final. Prizes have no cash value and cannot be transferred. We may disqualify entries that violate these Terms.
The App, including its design, logos, ghost names and avatars, text, software, and all content we create, is owned by KZ Media or its licensors and protected by copyright, trademark, and other laws. "natt" and the natt logo are trademarks of KZ Media LLC. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the App, or reverse engineer or attempt to extract its source code.
Feedback. If you send us ideas or feedback, we may use them without obligation to you.
We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. If you believe content in the App infringes your copyright, send a notice to the address in Section 20 including: your contact information; a description of the copyrighted work; a description and location of the infringing content; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that the information is accurate and you are the owner or authorized to act for the owner; and your physical or electronic signature. We may terminate accounts of repeat infringers.
The App relies on third-party services including Apple, Supabase, RevenueCat, Expo, PostHog, and Netlify. Your use of those services is subject to their terms. We are not responsible for third-party services or for content or conduct of other users.
You may stop using the App and delete your account at any time from the Me tab. We may suspend or terminate your access at any time, with or without notice, for any violation of these Terms or where we believe it is necessary to protect users, the App, or third parties. On termination, your license to use the App ends, tokens and virtual items are forfeited, and Sections 3 (license, to the extent content is retained), 8, 10, and 14 through 19 survive.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT CONTENT WILL BE DELETED ON ANY PARTICULAR SCHEDULE, OR THAT USER CONTENT IS ACCURATE OR RELIABLE. YOU USE THE APP AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR THE CONDUCT, CONTENT, OR COMMUNICATIONS OF ANY USER, ONLINE OR OFFLINE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, KZ MEDIA LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, GOODWILL, OR REPUTATION, ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US THROUGH THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS ($50). SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO SOME MAY NOT APPLY TO YOU.
Informal resolution first. Before starting any formal proceeding, you agree to email us at the address in Section 20 with a description of the dispute and give us 30 days to try to resolve it with you.
Binding arbitration. If we cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the App will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator may award the same remedies a court could award to you individually. Arbitration may be conducted by phone, video, or written submissions, and any in-person hearing will take place in Massachusetts or a location convenient to you. This agreement to arbitrate is governed by the Federal Arbitration Act.
Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or for unauthorized access to the App.
Class action waiver. YOU AND KZ MEDIA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable for a particular claim, that claim will be severed and brought in court, and the remaining claims arbitrated.
Opt-out. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms with your name, the email associated with your Apple ID, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.
Governing law and venue. These Terms are governed by the laws of the Commonwealth of Massachusetts and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to the arbitration agreement, any court proceeding will be brought exclusively in the state or federal courts located in Massachusetts, and you consent to their jurisdiction.
You agree to defend, indemnify, and hold harmless KZ Media LLC and its members, managers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your User Content, your use of the App, or your violation of these Terms or any law or third-party right.
These Terms are between you and KZ Media LLC only, not Apple. Apple is not responsible for the App or its content and has no obligation to provide maintenance or support for it. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. KZ Media, not Apple, is responsible for addressing any claims relating to the App, including product liability, legal or regulatory compliance, and consumer protection claims, and for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country and are not on any U.S. government list of prohibited or restricted parties. You must comply with applicable third-party terms when using the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Changes to these Terms. We may update these Terms from time to time. If we make material changes, we will update the effective date and notify you in the App (and by push notification if you have them enabled) before the changes take effect. Continued use after that date means you accept the updated Terms; if you do not agree, stop using the App and delete your account.
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and KZ Media regarding the App. Severability. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect. No waiver. Our failure to enforce any provision is not a waiver of it. Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. No third-party beneficiaries other than as stated in Section 18. Notices to you may be given in the App or to the email associated with your account.
KZ Media LLC (operator of natt)
Massachusetts, United States
Email: vfgxfvgfxzvvszxcx@gmail.com